Healthcare Website Maintenance Services

Turn more website visitors into patients.

Medical Website Maintenance & Support Services

In today’s digital age, having a website is crucial for any business. However, creating a website is just the first step. Maintaining it is equally important to ensure its longevity and effectiveness. This is especially true for the healthcare industry, where a website can be the first point of contact with potential patients. If you’re looking for a reliable web maintenance & support company specializing in doctors and healthcare websites, look no further than Thunderhead Marketing!

Plans & Packages for:

Updates
Security
Performance
Support

Why Is Website Maintenance Important For Medical Practices?

Maintaining a practice’s online presence requires more than just creating an attractive website. With the increasing threat of cyber-attacks, practices need to prioritize website security to safeguard sensitive patient information, such as detailed personal information that might be submitted through website contact forms, which could violate HIPAA. Regular web maintenance can prevent potential data loss and ensure the site functions smoothly. In addition to security benefits, our website maintenance services also improves a website’s performance, resulting in faster loading times and increased user engagement. This optimization can improve user experience and increase conversions, ultimately benefiting the practice’s bottom line. By investing in professional website maintenance services, practices can save time and resources while maximizing their website’s performance.

Free Up Time

Maintaining a website can be a time-consuming task, which can take away from the practice’s medical work if handled in-house.

Set It & Forget It

Our maintenance plans take the hassle out of website upkeep by handling updates, security, performance, and support so you don’t have to.

Focus On Your Practice

Don’t let your website distract you from managing your practice or disrupt serving your patients.

Improve Site Over Time

With our website maintenance services, we don’t just maintain your site but also work to improve it every month.

Improve SEO, Rank Higher

Optimizing website speed, fixing broken links, and updating content can have a significant impact on SEO by helping improve rankings in Google search.

Boost Protection

When a website falls victim to hacking, malware, or viruses, it can be disastrous for both the firm and its clients. This is why we prioritize security in our website maintenance services.

Maximize Uptime

Maximizing uptime can help your practice avoid lost revenue and missed opportunities during unexpected downtime.

What Services Are In Our Website Maintenance Packages?

Our website maintenance packages offer a wide range of services to meet your practice’s specific needs and budget. With customizable plans, you can choose the services that matter most to you.

They are designed to ensure that your practice’s website stays up-to-date and secure while running smoothly. Our team of professionals is dedicated to providing exceptional service and support to help you focus on growing your business without worrying about maintaining your website. Let us handle the technical details so that you can concentrate on what matters most — serving your patients and building your practice.

Hosting & Domain Support services provide the peace of mind you need so you can focus on your practice. With our secure servers, SSL Certificate management, managed hardware and software updates, and DNS management, you can rest assured that your website is in good hands. Not sure what some of these abstract terms mean or why they’d be important? Here is a brief rundown:

Secure servers are computer systems that store and distribute website data to users.
An SSL certificate is a tool that encrypts sensitive information on your website, such as login credentials or payment details. This helps protect your patients’ data from hackers.
DNS is the Domain Name System, which is responsible for translating domain names (like thunderheadmarketing.com) into IP addresses so that when users type it into a browser, it takes them to your website.

We also understand the importance of regular website backups to protect against unforeseen events. That’s why we include daily website backups in our hosting management so that you can easily restore your data if necessary.

Additionally, our URL Normalization ensures that all variations of a page’s URL will forward users to the same URL, making it easier for users and search engine spiders to navigate your site.

Keeping your practice’s website up-to-date and relevant means regularly adding fresh website content, updating old content, and other website maintenance. With our customizable web maintenance packages, you can easily add new or update existing content/pages/posts, edit graphics, photos or charts, and fix any broken pages, images or links.

Regular content updates shows search engines that your website is consistently active and up-to-date, which can improve your SEO rankings over time.

Does a third party vendor need to install tracking code or other scripts on your website? We’ll work with them and take care of it for you. We’ll also setup and install analytics tools like Google Analytics, Google Search Console, and Google Tag Manager.

Hackers are here to stay and they play an ever evolving game of cat and mouse with Security. Ensuring the security of your practice’s website is crucial to protect sensitive information and prevent any unauthorized access. Our team provides 24/7 monitoring to detect vulnerabilities, malware, and hacking attempts, and we promptly take action to neutralize any threats. We also keep your website updated with the latest security updates, security patches, and protocols for maximum protection.

With our spam tools and tactics in place, we can mitigate spam form submissions from your website’s contact forms.

In the unlikely event your site manages to get hacked, you can count on us for virus removal, as well as daily backups of your full website and database in case we need to restore to a previous version.

When it comes to website performance optimization, speed and uptime are the most crucial factors for any website. We provide regular speed tests and performance scans to identify areas of improvement as well as uptime monitoring. Our medical web developers optimize images, minimize codes, and implement caching techniques to improve load times. By improving website load time, we can help boost your search engine rankings, enhance user experience, and increase conversions. Sometimes this means making adjustment’s to a website’s design.

Our team will perform all necessary updates for WordPress, plugins, frameworks, and clean up any bugs or issues found after updates.

We also remove unused assets and files to keep your website running smoothly.

Making user experience improvements and ensuring mobile responsiveness are essential when it comes to maintaining a successful website. User experience improvements can range from minor adjustments that enhance website navigation to significant changes in the website’s design and layout. Ensuring mobile responsiveness is equally important since more than half of all internet traffic now comes from mobile devices, and failure to optimize for these users can lead to lower search engine rankings and decreased engagement.

Furthermore, making your website easy to use for visitors on all devices and most popular browsers can improve conversions, which is crucial for practices looking to attract new patients. By optimizing your website’s usability, you can ensure that visitors find what they need quickly and easily, making it more likely for them to take action.

Website maintenance can be a complicated and time-consuming process, especially for those who are not tech-savvy. This is where dedicated support comes into play. Having a team of experts on hand to handle any issues that may arise with your website is crucial. With dedicated support, you have access to someone who can answer your questions and provide guidance when needed. They can also help with systems training and website support: WordPress site support for themes, templates, and plugins, user access management, and website consultation.

How Much Do Our Website Maintenance Services Cost?

When researching website maintenance services online, determining the cost and value can be challenging as it varies based on several factors. The size and complexity of your website, the level of service required, and the duration of the contract all play a vital role in deciding the price. While many businesses may prioritize cost-effectiveness when selecting a maintenance package, it’s essential to consider the long-term benefits that come with a professional maintaining your website.

Each practice is different and we try to be accommodating to the various needs of individual practices by creating packages that are designed to be flexible. They each have varying amount of Flex Hours:

Flex Hours

Flex Hours is time that we can spend working on anything a client’s site needs for a given month. One month a client may request us to focus on updating doctor bios. Another month they might not have any major updates for us and we will use that time to improve the site in other ways, such as page speed, conversion improvement, or technical improvement to the code.

Flex Hours can be added and reduced as needed, as long as the minimum amount of Flex Hours of the client’s website maintenance package is maintained.

Our Monthly
Website Maintenance
Packages & Plans Pricing

Basic

$247/m

For practices that don’t update their website very often and don’t plan to increase their monthly activity of website updates, our Basic plan is the perfect fit.

standard

$497/m

Most Common

Our Standard website maintenance package is recommended for most practices who want to improve their site or update it somewhat regularly.

Get Started

premium

$997/m

For practices that frequently update their websites and want to focus on aggressively improving their online presence, our Premium website maintenance package is highly recommended.

Features	Basic	Standard	Premium
Monthly Flex Hours
Flex Hours cover any work that is needed that isn’t already covered by the Basic plan. A majority of flex hours will be spent on Content Updates & Performance Optimizations. Any unused Flex Hours are banked for the next month, up to 2 months.	No Flex Hours	4 hours	8 hours
Hosting & Domain Support
Managed hosting for both the live instance of your website and a development / testing environment.
Active maintenance and updating of all web server hardware and software
SSL/TLS encryption, setup and management of security certificates DNS record monitoring
DNS record hosting and management
DNS record monitoring
Site migration to WP Engine Server
URL Normalization
Content Updates & Other Website Maintenance		Flex Hours	Flex Hours
Update existing content/pages/posts
Add new content/pages/posts
Edit, add or remove graphics, photos or charts
Fix broken pages, broken images, broken links, broken videos, etc.
Script Installations for tracking code, etc.
Security Maintenance & Prevention
Spam maintenance and prevention
Security and monitoring
Daily backup of full website & database
Malware / Virus removal
Website / Webpage Restoral
Performance Management & Optimization
Performance Scans & Speed Tests for Desktop & Mobile
Performance Optimization		Flex Hours	Flex Hours
Downtime and performance monitoring
Setup and management of Google site reporting tools (Analytics, Tag Manager and Search Console)
Resource Management
Perform all WordPress, plugin, and framework updates
Clean up any bugs or issues found after updates
Remove unused assets and files.
Support
Systems training
WordPress support for themes, templates and plugins.
User Access issues
Website Consultation
Email / Phone Support
Monthly Cost	$247	$497	$997
Additional Flex Hours	$115/hr

WordPress Maintenance & Support

WordPress is the most popular Content Management System in the world. WordPress websites require regular maintenance and updates to ensure optimal performance and security. We can help optimize your site to improve page speed, protect against security threats, and ensure compatibility with current WordPress updates. Our team is experienced in working with WordPress plugins, frameworks, templates, blog posts, and themes. We recommend using a website hosting provider that specializes in WordPress, like WP Engine, to further enhance your site’s performance and security. With our expertise in WordPress maintenance and support, you can focus on running your practice while we take care of your website needs.

A Website Maintenance & Support Company Specializing In Healthcare Sites

Practices have unique needs when it comes to website maintenance and support, which is why it’s crucial to work with a company that specializes in catering to these needs. A medical focused website maintenance and support company like Thunderhead Marketing can help ensure that your practice’s website stays up 24/7, functions smoothly on multiple devices, and reflects the professionalism of your practice.

With over 14 years of experience providing website maintenance and support services specifically for the healthcare industry, our team understands the importance of creating a positive user experience, improving Search Engine Optimization rankings, enhancing site performance, and boosting protection against cyber threats. By partnering with us, you can focus on your core business while we take care of all your website maintenance needs.

Frequently
Asked
Questions

These are some of the most common questions we get as marketers.

Have More Questions?

Website maintenance pricing can vary depending on the complexity and services required. Researching online will reveal a whole range of website maintenance service offerings. Websites requiring very little maintenance can cost around $50-$100 per month, while more complex websites may cost $500 or more per month.

It is important to choose a reputable and experienced website maintenance provider that fits your budget and needs. Consider factors such as the level of support provided, frequency of updates, and security measures in place when selecting a service provider.

The time commitment for signing up can vary depending on the program or service. Some may require a commitment of 6 months to 1 year, while others may offer more flexibility with month-to-month options. It is important to carefully review the terms and conditions before signing up to ensure you understand the time commitment involved.

Our website maintenance services require a 1 year commitment. After 1 year, it is month-to-month.

Our cancellation policy allows you to cancel your plan anytime after the contract period, 1 year, is up with a 30 day written notice. If you wish to cancel your plan, simply email our support team for assistance. We are committed to providing our customers with easy and hassle-free cancellation options.

To raise or lower your Flex Hours, simply provide a 30 day written notice to your support team. Please keep in mind you cannot reduce the Flex Hours to lower than the minimum of your contracted website maintenance plan.

Whether or not you need to move your site’s web hosting to a different server or web host depends on whether your current provider meets the requirements for our website maintenance services plans.

Consult with your web maintenance services provider to determine if a transfer is necessary.

If a transfer is needed, website migration is included in all packages with a 1 year contract. Your provider can help ensure a smooth transition and minimal disruption to your website’s functionality.

What Our Clients Say

The team at Thunderhead Marketing are truly experts in their field. We rely on Thunderhead Marketing to help us stay ahead of the curve on the ever-changing SEO landscape. I can’t recommend them enough!

Austin Bird

Berkeley Eye Center